Privacy Policy

Last updated: 2024

Dexepu ("we", "us", "our") provides drone photography and videography services for real estate and business clients. This Privacy Policy explains how we collect, use, store and protect personal data obtained through our website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Dexepu
76 Fulwood Road
Sheffield, S32 8ZP
United Kingdom
Email: [email protected]
Phone: +44 114 610 9129

Dexepu is the data controller responsible for the personal data described in this policy.

2. Personal Data We Collect Through Our Form

Our website includes a contact/enquiry form used by prospective and existing clients to request drone photography or videography services. When you submit this form, we collect:

• Your name
• Your email address
• Your phone number (if provided)
• Details of the property, business or project you wish to have photographed or filmed
• Any other information you choose to include in your message

We collect this data solely to respond to your enquiry, prepare quotes, schedule shoots, and deliver our services. We do not collect any data through the form beyond what is necessary for these purposes.

3. Legal Basis for Processing

We process personal data submitted through the form under the following legal bases recognised by UK GDPR:

• Contract: to take steps at your request prior to entering into a contract for our services, and to perform any contract we enter into with you.
• Legitimate interests: to respond efficiently to enquiries and to maintain accurate business records, where this does not override your rights and freedoms.
• Consent: where you have given specific consent, for example acceptance of the cookie described in Section 5, or opting into advertising measurement described in Section 6.

4. Retention and Sharing of Data

Personal data submitted through our form is retained only for as long as necessary to respond to your enquiry, deliver any agreed services, and comply with our legal and accounting obligations. Enquiry data that does not result in a booking is typically retained for up to 24 months and then deleted. Data relating to completed contracts may be retained longer where required by UK tax and accounting law.

We do not sell personal data. We may share personal data with:

• Service providers who support our business operations (for example, email hosting or scheduling tools), acting under contractual confidentiality obligations
• Professional advisers, where necessary for legal, accounting or insurance purposes
• Regulatory or law enforcement authorities, where required by law

We do not transfer personal data outside the United Kingdom other than through service providers who maintain appropriate safeguards consistent with UK data protection law.

5. Cookies

Our website uses a single cookie:

We do not use any analytics, tracking, session or CSRF cookies. No third-party analytics services are embedded on this site.

6. Advertising Measurement

Advertising measurement tools operate only after you have given consent, and only on our confirmation page (shown after a form submission is completed). No advertising measurement occurs anywhere else on the site, and none occurs without your prior consent.

7. Your Rights

Under UK GDPR, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data
• Request restriction of processing
• Object to processing based on legitimate interests
• Request data portability
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond within one month as required by law.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

8. Contact Us

For any questions about this Privacy Policy or how we handle your personal data, please contact:

Dexepu
76 Fulwood Road
Sheffield, S32 8ZP
United Kingdom
Email: [email protected]
Phone: +44 114 610 9129